Refund & Returns
Last updated: September 13, 2026
At GolfyPop, we want you to be happy with your purchase. If you are not satisfied with your order, you may request a return or exchange within 10 days of delivery, subject to the conditions below.
Returns
To be eligible for a return:
- You must contact us within 10 days of the delivery date.
- The item must be unused, unworn, and in the same condition in which it was received.
- The item must include its original packaging and any included accessories or materials.
- Proof of purchase or your order number may be required.
To request a return, please contact us at hello@golfypop.com before sending any item back.
Once your return request is approved, we will provide you with return instructions and the applicable return address.
Please do not send a return without contacting us first. Returns sent without prior authorization may not be accepted.
Exchanges
We accept exchange requests within 10 days of delivery, provided the item meets the return eligibility requirements above.
Exchanges are subject to product availability. If the requested replacement is unavailable, we may offer a refund or another available option.
Customers are responsible for return shipping costs for standard exchanges unless the item received was damaged, defective, or incorrect.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives.
If you receive an item that is damaged, defective, or different from what you ordered, contact us at hello@golfypop.com as soon as possible so we can review the issue and make it right.
We may ask you to provide:
- Your order number
- A description of the issue
- Photos of the product and packaging
For approved claims involving damaged, defective, or incorrect items, GolfyPop will arrange an appropriate replacement, refund, or return solution at no additional return-shipping cost to you.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method.
Please allow approximately 5–10 business days for the refund to appear after it has been processed. Processing times may vary depending on your bank, credit card issuer, or payment provider.
Original shipping charges, if any, are generally non-refundable unless the return results from an error by GolfyPop or an approved damaged or defective item claim.
Return Shipping
For standard returns or exchanges, customers are responsible for the cost of return shipping.
We recommend using a trackable shipping service when returning an item. GolfyPop is not responsible for return packages that are lost or damaged before they are delivered to us.
Do not return products to any address shown on your order confirmation or other correspondence unless we specifically instruct you to do so.
Shipping-related terms, delivery information, and international shipping conditions are described in our Shipping & Returns Policy.
Final Sale Items
Items specifically identified as Final Sale at the time of purchase are not eligible for return or exchange, except where the item is damaged, defective, incorrect, or where otherwise required by applicable law.
A discounted or sale-priced item is not automatically considered Final Sale unless it is specifically identified as such.
Consumer Rights
Nothing in this Policy limits any rights or remedies available to you under applicable consumer protection law that cannot legally be excluded or waived.
Contact Us
If you have questions about a return, exchange, or refund, please contact:
GolfyPop
Email: hello@golfypop.com
Website: golfypop.com